The highly trained Institute Conference Center staff provides friendly and personalized attention to each and every client.

The Institute Conference Center Staff

Leslie Dobbins-ICC Director

Leslie manages and directs the Conference Center, including all support activities. This includes marketing the Conference Center facility as a revenue generator and its role to enhance regional economic development. Leslie and her staff, as part of their responsibilities, oversee all catering, hospitality and related activities in support of the overall mission of the IALR.

Ellen Bass- Sales Manager

Since the fall of 2004 Ellen has been responsible for attracting businesses and organizations to host events at the Institute. Her efforts help generate a meaningful revenue stream for the Institute. Ms Bass is a native of Danville, VA and serves on the Dan River Hospitality and Travel Committee.

Theresa Lewis – Front Desk Specialist

Theresa is the face of the Institute. She greets and directs all guests and clients. Additionally, she provides switchboard and administrative support for the Conference Center Team. In 2007, she received the “Excellent Customer Service” award from the Danville Chamber of Commerce.

Diana Carter-Event Planner

Diana serves as the Conference Center’s Event Planner. She is responsible for all event details and planning for requested services. Diana’s responsibilities also include booking rooms and coordination of event details for all Institute internal clients and partners.

Rebecca Hassell-Service Specialist

Since May of 2007, Rebecca has been supporting the Service Operations Manager, attending to the needs of guests & clients during their events. She is responsible for much of the event set up. Rebecca works primarily in the evening and on weekends.

Travis Bowman –Service Specialist

Travis is responsible for supporting contracted events on a part-time basis including the set-up and break-down of events. Travis is from the Danville area and attends Averett University.

All on the ICC team have embraced the mission and its goal of providing
superior customer service to all clients and visitors.